Why can any of my fingers unlock the gun safe?

The program defaults to allowing any fingerprint or skin contact with the fingerprint sensor to open the safe until you successfully set up a fingerprint or change the default password. Please complete all settings as soon as possible.

How to set the mute mode to turn off the beeping sound?

Please press the "Enter" key on the keyboard to wake up the device, type "1" and press the enter key again, the device will enter the mute mode, if you want to return to the normal voice mode, please repeat this operation.

After receiving the product, I accidentally locked the key in the gun safe, what should I do?

In this case, you use the included data cable or other USB data cable and plug it into the USB charging port of the safe for charging, this way you can use any fingerprints or default password to unlock the safe.

How do I know if my fingerprint has been successfully recorded?

After setting, unlock the device with other fingers, if it succeeds, it means that the fingerprint has not been recorded successfully and you need to record it again; if it fails, it is recorded successfully.

Does the product have a w-arranty period? How long is the w-arranty period?

Yes, the safe you purchase comes with a free 365-day w-arranty from the date of purchase, including r-efund or replacement and more. If you have any questions, please feel free to c-ontact us and we will be happy to serve you.