Where can I get the filter replcement and how often the filter cartridge needs to be changed?

You can find replacement cartridges on Amazon by searching for the keywords: MakeFit shower filter replacement.

It is recomended to change the filter in 3-6 months, depanding on the local water condition.

It is leaking water from the connection between the 3-way diverter and the water supply pipe.

1. Check if the black washer is seated well in the 3-way diverter. Or replace it with the extra new washer.

2. Remove the old pipe tapes and wrap 4-5 times new teflon tapes around the pipe threads.

3. Tighten the connection clockwise with a wrench.

The showerhead tends to shake left and right in the connection.

Connect the hex nut to shower arm by hand clockwise until it cannot be moved, then tighten it with a wrench.

Is the main head can adjust the angles?

Yes, it can be adjusted the angles to fix your needs with the swivel ball joint.

I ordered the model with filters and received the model without them.

Kindly note both filters are pre-installed in the handle of shower head. Please unscrew the handle to see if there is a filter.